D'Vainilla cookies and cakes

Hello, good afternoon... Could you tell us what your comment is about, so we can solve it, if applicable? Thank you so much!Hello, good afternoon... Could you tell us what your comment is about, so we can solve it, if applicable? Thank you so much!More

Hello Jesus. First of all, thank you for visiting us, we sincerely regret that you did not have a good experience. …Hello Jesus. First of all, thank you for visiting us, we sincerely regret that you did not have a good experience. It is really very frustrating to receive messages like yours, where you clearly do not empathize with people. It is normal for you to expect EXCELLENT service, but it is not normal for you to demand it from a new team that is still getting used to a new space, pace, and coworkers. We opened just 10 days ago and as you can understand there are SO many things that need to be polished. And yes, I agree with you that "not everyone is good at being a waiter", but if we don't give young people the opportunity, they will never learn to be the waiter you hope will serve you. Kind regards More