Oxymoron

Dear Mr. Gattner, We are sorry that your visit with us was not a happy one. Of course that shouldn't happen. We also rely on your goodwill here. Since we have had to work …Dear Mr. Gattner, We are sorry that your visit with us was not a happy one. Of course that shouldn't happen. We also rely on your goodwill here. Since we have had to work chronically understaffed since Corona and also had sickness-related absences that day, it is actually a bit of a shock for the colleague, given the constant effort of having to do everything, when 12 people want to pay separately. This isn't meant personally at all. We wrote about the bread in a small explanatory text on the menu. We didn't want to increase all food prices because of VAT, so we "outsourced" the bread because not everyone always needs it. There are now many restaurants with separate bread orders. Unfortunately, the costs in the catering industry are now enormous and we have to try a balancing act with our guests. ... as you wrote, a lot of things were otherwise nice and perhaps you could give us one or two more stars. We would be pleased. Best regardsMore