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Отзывы посетителей "Rocky Mountain Chocolate"
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Katie S.
год назад на Yelp
Let me just say- PAY ATTENTION TO THE PRICES AS THEY ARE RINGING YOU UP!! I am a big fan of candy and sweets and have a huge sweet tooth. I was happy to see this store and went right in. I immediately felt so happy seeing all of the many different options of chocolate covered items and different candy apples. I browsed for a few minutes while also chatting with the employees. I had the best experience with two of the friendliest employees. They were middle aged women and just so welcoming. So I decided to go back in recently when I went to the outlets again and unfortunately had such a different experience. It was a younger male who was semi friendly but the older lady that was there seemed to have possibly been management or owner (not sure) and was extremely RUDE!! The man was ringing me up and I had asked why some of the stuff was being rung up higher than what the prices were marked for each item. When I asked why, she jumped and said 'yes, those are the new prices, I just didn't change the price tags on the items yet' ok... well that is false advertising and extremely sneaky!! If they have a price on them, you can't just magically decide to change a price and claim it's whatever you want that day. How sneaky is that!? She also refused to honor the price that was marked still even though this is their error. She had such an attitude and was so short with me. Horrible customer service and I will never go back in this place! Funny, what businesses and women like this seem to forget is you need customer service and to be fair to people that step foot in your store to spend their hard earned money. They are basically cutting off their nose to spite their face! Hope it was worth it, lady. You lost a good customer because you chose to be GREEDY and RUDE!!!!!
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Arie B.
год назад на Yelp
I want to start off with the saying the apples here are amazing!!! But the disrespect from the manager towards a fellow coworker is why Im giving them 2 stars! When I came in to order 3 Pecan Apples, I witnessed the manager treating the cashier with most distrubing, digusting and disrespectful manners I have ever encountered. The cashier was a young girl and the woman was an older woman (Or should I say her age was of a grown woman but her manners were of an untaught toddler!). The cashier had asked me what my order was because she couldnt hear me through the clear shield that was covereing the register. As I was going to repeat myself, the older woman yells at her with alot of sarcasm stating "They said they want 3 pecan apples" the girl replies with ok and continues to let me know that there was a sale that I could get another apple free. After she cut my apples for me and was going to bag them up, she was having troubles peeling open the plastic bag and she let the manager know she needed help. The manger then throws the mop she had in her hand down against the counter. She came over by the register and proceeded to mock the poor girl and expressed her opinion that "its easy to open a bag, just use a towel of something, just open it". Then the manager yanks open the bag and is flinging it around aggressively. I also hate to mention but the girl was of a different complexion then the manager and the manager seem to treat her as if she was of a lower status. Its 2022 and I hate that I had to witness this at a place of business inwhich I have been a customer at countless times. I hope for the coworkers and the buisness sake they do not keep that manager around!! That manager is not a good look
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Kendall S.
6 лет назад на Yelp
It has been years since I've gotten to partake in A Rocky Mountain Chocolate factory caramel apple AND let me tell you it was delicious! We got the apple pie and if you get the chance you must go get yourself one. I'm already wishing I would have bought the whole dang case!
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Адрес
4401 N Hwy 35, Раунд-Рок, Техас, США, 78664-2669
Особенности
Возможна оплата картами
Доставка еды
Еда навынос
Режим работы
| ПонедельникПн | 11:00-20:00 |
| ВторникВт | 11:00-20:00 |
| СредаСр | 11:00-20:00 |
| ЧетвергЧт | 11:00-20:00 |
| ПятницаПт | 10:00-20:00 |
| СубботаСб | 10:00-20:00 |
| ВоскресеньеВс | 23:00-18:00 |
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@rockymountain.chocolatefactory
