The Terrace Room Events

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После посещения Terrace Room можно насладиться прогулкой с видом на Gondola Servizio. В этом месте предлагают вкусно приготовленные крабовые пирожные, жареного цыплёнка и салат из крабов. Вы всегда можете попробовать здесь неплохие маффины, вафли и блины. Закажите хороший коктейль «мимоза», вино или шампанское. Обязательно попробуйте хороший кофе.

Удобное расположение этого заведения позволяет легко добраться до него даже в час пик. Гости утверждают, что персонал в Terrace Room терпеливый. Потрясающий сервис - большой плюс этого места. В этом заведении низкие цены. Большинство посетителей говорят, что здесь роскошный интерьер и впечатляющая атмосфера. Клиенты оценивают Terrace Room на 4.2 на Google.

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We recently celebrated a magical bat mitzvah at The Terrace Room for our middle child. This place is really an undiscovered gem; stunning venue with the sun setting over the lake as our party got going! Elegant and charming. We also really enjoyed working with Candi and Byron, who were easy going, responsive and very detail-oriented. Further, they had a list of vendors, from which we chose DJ Eternal and Sunrose Floral - we highly recommend them, as well! Can't wait to celebrate more family events here!
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We held our wedding ceremony and lunch reception at the Terrace Room, and couldn't have been happier with the result. We went with the Madison room to better suite our party size and budget, and elected table service for food. Planning: Candi and Byron were able to provide useful advice on what layouts and food options might be best, and the booking process was pretty straightforward. We were able to reserve slots for onsite meetings and tours, which made it easy for us to keep in touch and visualize the space accurately while planning. They also worked closely with us and our coordinators to make sure we were aligned on the schedule for the day. Meal Service: Portions were way larger than we had expected, and felt like a good deal for the cost. Guests were able to select from 3 options (we chose beef, fish, or vegetarian), and lunch service went at a great pace. Their staff were very attentive and service of everything, from snacks to main plates to champagne, seemed to go exactly as planned. Day-Of: Transitions between set up, the ceremony, lunch reception, and clean up felt super smooth. One of my favorite moments was walking down the aisle, and I distinctly remember seeing their team's happy faces when they waited to pull back the curtain to the entrance of the main room. Every interaction with their staff felt friendly and I appreciated how well organized they were. Atmosphere: The space is gorgeous! Our guests loved seeing all of the details of the interior design, and Lake Merritt looked stunning through the windows that day. I also personally really enjoyed the atmosphere of the venue, which felt elegant and intimate, but also really bright and lively with all the natural sunlight coming through the windows.
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I have been going over to The Terrace Room for years now, but quite recently feel slight different in the services being provided by the management. Granted the location is great and restaurant is beautiful but restaurant service has been extensively compromised. Last night was halloween night; and according to The Terrace Room, a local band was schedule to play from 7PM to 10PM. It took us half of day running around while looking for costume attributes, and 2 hours to get ready. We left work early and pushed away other plans to be at the Terrace Room and to enjoy the food, drinks, music and dancing. We reserved the table for 7:30PM and arrived on time. Upon arrival, we did notice the restaurant was not too busy but the band was amazing. We enjoyed our dinner and danced a little. In the meantime, the restaurant decided to close the restaurant early and asked band to finish at 9:10PM instead of its scheduled end time of 10PM. I am eye witness of the said incident, and band did confirm that the manage has asked them to end early. Here is how we feel with this whole adhoc based change of plan. A transaction is a mutual agreement between a customer and the business. The business asks for certain payment for the services that they are going to provide and customer pays to receive the services that the business has promised to render. We paid per the listed price on your menu, we also ordered drinks from your menu; We did not bargain down your asked prices, and we also expect you not to serve any less than what you have promised. How is it any of customer's fault if your restaurant turn around was not as anticipated. Upon my request, Manager refused to come outside and listen to my complain. However, we were offered a voucher for a free drink for next visit. Now I will be honest with you; I felt disrespected, where manager did not want to listen to my complain and zip my lips with $10 drink. This was cheap and insulting remedy. At this point, I told the assistant manager that I have a right to raise a complain and voice my opinion, and that I can certainly afford to pay my own drink and I did not come to the Terrace Room to obtain a free drink voucher for my next thrilling experience. We were there to enjoy music till 10PM per what you have promised. Perhaps you should not advertise that the band will play till 10PM. Perhaps you should advertise that band will play till 9:10PM with a possibility to play till 10 depending upon the business need. We feel that the Terrace Room tricked us into coming and failed to keep their end of the bargain. That the Terrace Room failed to listen to our complain, acknowledge their mistake and simply say something like "we will try to make it better next time", but instead a quick, cheap and insulting fix of $10 drink was offered. We also belong to a vast groups of Tango and Swing dance community and have hosted tens of events and brought hundreds of dancers to the Terrace room over the course of past few years. I for one will no longer be going to the Terrace Room events any more and will host our events else where, I will also be discouraging other dancers from hoping a pleasant experience from the Terrace Room. And as for your business strategy, perhaps you should know by now why your restaurant is no longer busy.
Chaunda S.
4 года назад
Thank you for your feedback. We apologize that you had a bad experience. We too were disappointed with the Halloween turnout but still carried on as best as possible and really enjoyed the awesome band! We know that some nights are hit or miss and yes, we did ask the band to wrap up about 20 minutes early due to the low turnout and everyone having closed their tabs/checks. We hope that you understand that it is a struggle to keep doors open, especially to a restaurant of our size, when there are only four people in attendance. We've tried, we really have. We just aren't the spot for a happening Halloween. We are very sorry to hear that this experience would cause you to discourage others from coming to The Terrace Room. We always strive to be better but recognize that we cannot always please everyone. Thank you for your past patronage and wish you the best.
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Современная американская, Американская, Подходит для вегетарианцев
ЗакрытоОткроется завтра в 11:00
$$$$ Стоимость на одного гостя $12 - $25
19th Street Oakland
Проложить маршрут
1800 Madison St
Окленд, Калифорния, США
Адрес
19th Street Oakland
1800 Madison St, Окленд, Калифорния, США
Особенности
Веранда Возможна оплата картами Бронирование столиков Доступ для кресел-каталок Wi-Fi Еда навынос Парковка ТВ
Режим работы
ПонедельникПн 11:00-16:00
ВторникВт 11:00-16:00
СредаСр 11:00-16:00
ЧетвергЧт 11:00-16:00
ПятницаПт 11:00-16:00
СубботаСб Закрыт
ВоскресеньеВс Закрыт
Веб-сайт
Instagram
@terraceroomevents

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