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Ответ владельца
3 месяца назад
Dear Customer, … Dear Customer, It seems to me that you are not being fair with your review. First of all I will clarify that you and your guests enjoyed a pleasant meal at the restaurant. This is how they acknowledged it to me throughout the entire meal. They asked me to take photos of them and everything went completely normally. When we received the bill, everything continued as normal. It is true that when he left he looked upset, he asked the price of the glass of rum that a guest had ordered. And I replied that €12 since I had added a "Ron Zacapa 23 years". You were surprised and told me that I could have already told you the price before serving it to you, and you left disgusted. Well, I understand that the choice of this rum on my part was not wise, although I will also tell you that there was no intention of teasing you. In fact, it already has a bizum made for the amount of the difference between a superior rum (€12) and a simpler one (€5), that is, €7. For me this is the only problem that could have been with the food and it has already been rectified. With this I want to demonstrate that there is no abuse on my part in terms of quantities and prices, that you enjoyed the entire meal and that you even recognize good food and a good atmosphere in your review, the service was very correct, I served you myself; However, it gives us the minimum score. Remind you that in the case of the wines, it was you who chose them from the menu, having other cheaper options, and perhaps this is why I thought you would like a higher level rum. Reviewing the drink on the bill in order from top to bottom, emphasizing the quantities, we have: Falcata and Las Mercedes, the two wines chosen by you from the menu (€58.50 for both wines) 1 loose glass of red wine of 125ml (€3.75) 1 glass of Mistela (125ml) with ice (€3) 1 Soft Drink 500ml (€3) 2 Waters of 1 liter (€3 each) 1 third of Túria beer (€3.5) 1 Zacapa Rum 23 years 75ml (€12) 4 simple glasses (€20 FOR THE FOUR), which were: - 2 Herberos from the Sierra de Mariola 75ml each (€5 each) - 2 Barrexats (mistela and Cazalla) of 75ml each (€5 each) 1 Cubata of aged Barceló rum 50ml (€7) 3 shots of herbero from the Sierra de Mariola (35ml) (€3 each, total €9) 1 Cremaet with 25ml of rum (€3.5) It seems to me that it was very unfair and has no relation to what was experienced here during the meal. Sincerely Thomas More
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