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По отзывам гостей, сервис здесь хороший, но посетители невысоко оценили 7-Eleven на Google.
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Отзывы посетителей о 7-Eleven
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J J
4 месяца назад на Google
Cleanest store I’ve visited in the area!!
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Teachr Kimmy
4 месяца назад на Google
Decent assortment of cold packaged goods and snacks. I highly recommend the chicken salad sandwich and the price can't be beat!
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JC
3 года назад на Google
I had a terrible experience at this 7-Eleven location in Springfield. The employees here were rude, unhelpful, and incompetent in my experience. I used mobile pay to pay for two energy drinks. I showed the receipt to one of the clerks on the way out. He stopped me as I was leaving and told me mobile pay didn't work, and then wanted me to pay for my energy drinks again. I obliged so that I wouldn't cause a scene over $5. The employee said that my credit card would be automatically credited. Seven days later, my credit card still hadn't been credited. I was in the area, so I went back with my receipt and my credit card statement. The employee I talked to, Rafi or Raji was his name, was rude, disrespectful, and refused to help me. He told me I had to come back when the employee who messed up my transaction was present. Knowing that I wouldn't win trying to argue with him, I left. I filed a complaint with 7-Eleven. This situation is customer service at its worst. The employees have no idea how to use their systems, and then they punish the customers for their own incompetence instead of trying to make the situation right. I'll never return to this location again.
7
Ответ владельца
3 года назад
Your local 7-Eleven store always strives to provide a great experience. Let us know more about your experience by reaching out to bit.ly/711Reviews. We’ll be sure to make your response available to your local 7-Eleven store to review.
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