A
Ответ владельца
месяц назад
Thank you for your detailed feedback. We're glad you appreciated the kindness of our waitress and the quality of the food, leading you to rate the experience with 4 stars. We're truly sorry for the unpleasant encounter with the male waiter. His behavior does not align with our service standards, and we sincerely apologize for the inconvenience you experienced. We take your comments seriously and will address the issue internally to prevent it from happening again. We also appreciate your suggestion to make reservations in advance and are committed to continuous improvement to provide all our customers with exceptional experiences. We sincerely hope to have the opportunity to welcome you back and offer you a seamless experience.