A&W Restaurant

Hi Michael,We sincerely apologize for the inconvenience you experienced. This was an unintended oversight on our part. The business unexpectedly found itself short-staffed and had to close early. We did post signage on the doors and drive-thru at the location, as well as turn off online ordering. However, we failed to update the closing status on Google. Our team is taking immediate steps to ensure better communication in the future. We value your feedback and are committed to improving our service to provide a more reliable experience for our customers. Thank you for bringing this to our attention, and we hope you'll give us another chance to serve you better in the future.

Hi Marsha - Thank you for taking time to leave a review for our A&W restaurant. We’re thrilled to hear that you enjoyed your experience with us! We're glad to know that the service and atmosphere were to your liking, and we appreciate your feedback on the food. Your insights are invaluable in helping us improve and continue providing the best experience possible for our guests. We hope to see you again soon for another enjoyable meal! Safe travels and take care!

HI Theo,We try to ensure every customer has a pleasant experience, and we're sorry to hear that we fell short during your visit. Your feedback is important to us, and we are committed to improving our service. We're actively working on better communication within our team to prevent situations like this from happening in the future. Please consider reaching out to our location manager to provide additional details about your visit so we can make amends. We value your patronage and hope to have the chance to serve you better next time. Thank you for bringing this to our attention.