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Ответ владельца
4 месяца назад
We are incredibly sorry for the rigid and inconsiderate service you received, John. A $18 purchase clearly qualifies for a "Free with $10" coupon, and our team should have been willing to adjust the order at the window to take care of a loyal guest. We are sharing your feedback regarding the coupon denial and the unauthorized "upsell" on the cups with the appropriate team to address this lack of common sense and professional courtesy.