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Ответ владельца
2 месяца назад
We take serious pride in our hospitality, so hearing that a store manager completely lost her cool and got defensive is a major disappointment. When an order goes wrong in the lane, our leadership should be apologizing and making it right on the spot, not starting an argument. We are referring this to the appropriate team to address this manager's unprofessional behavior and reset our customer service standards immediately.
