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Ответ владельца
3 месяца назад
Watching an employee ignore you to text on her phone while you are actively waiting for your milkshake is completely unacceptable, Jose. Our guests should always have our team’s full attention, and scrolling through a phone is never more important than providing fast, friendly service. We are taking this straight to store leadership so they can address Lila’s unprofessional behavior and ensure the staff stays fully focused on the counter.