Koral shisha Lounge

Thank you for your honest feedback, Ellen. We’re very happy to hear that you enjoyed the atmosphere at Koral. We’re sorry that the service took longer than expected during your visit. This is certainly not the level of service we aim to provide. We truly appreciate you bringing this to our attention, and we’ll work with our team to improve both attentiveness and speed. We hope to welcome you back and give you the experience you deserve.

All of our reviews speak for themselves, with the vast majority being 5-star ratings from our customers. Unfortunately, every business can come across someone who is determined to leave a negative comment. We respect genuine criticism, but this review feels unnecessarily exaggerated and does not reflect the experience of our guests. We will continue to focus on providing quality service and letting our customers’ experiences speak for us.” “As for our hookahs, we stand firmly behind their quality. We consider ourselves among the best in the city, both when it comes to hygiene and the quality of our hookahs. We are extremely careful with cleanliness, preparation, and presentation, and we believe our standards are unmatched. One negative personal opinion does not define the quality we consistently provide to our guests.” As for our drinks, we prepare every single one with passion and attention to detail, always with one goal in mind: to make our customers happy and satisfied. We take pride in what we serve and always do our best to give every guest the experience they deserve.”Have a great day, and next time, please make sure to take some photos to support your review. ”

Thank you