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Thank you for your feedback! We understand that a fee for using the restroom facilities may not always be welcome. However, our facilities are regularly cleaned and maintained to provide you with a clean and pleasant environment. This fee enables our service station partners to maintain this level of service. Additionally, you receive a voucher of the same value, which you can redeem directly on-site or at other participating partners when making a purchase in the shop, bistro, or for refueling. We hope this helps balance the cost for you, and we look forward to continuing to offer you a pleasant break. Thank you for your understanding!.