Malzers Backstube

Hello Cüneyt, Thank you very much for your feedback! We apologize that we have disappointed …Hello Cüneyt, Thank you very much for your feedback! We apologize that we have disappointed your experience with the hygienic conditions in our store. We regret that such incidents occurred and would like to apologize. We would like to reassure that hygiene is our top priority and that we will take all necessary steps to improve our standards. We will conduct an internal investigation and take all necessary measures to ensure that such events do not occur again. We take your feedback seriously and want you to be permanently satisfied with us. Best regards, your MALZERS team.More

Hello Enes, Thank you very much for your feedback and the positive comment about our rolls. …Hello Enes, Thank you very much for your feedback and the positive comment about our rolls. We are very sorry that you were not satisfied with our tangerine cake and that you did not like the quality. We apologize for the inconvenience and take your feedback seriously. We will examine how we can improve the price-performance ratio and quality of our mandarin cake in the future. We are very grateful for your open words and support to improve our offering. Best regards, your MALZERS team.More

Hello Jupp, thank you for your feedback! We apologize that you experienced disorganized …Hello Jupp, thank you for your feedback! We apologize that you experienced disorganized queues during your visit to our Dortmund store. We know how important well-organized shopping is for our customers and very much regret that we were not able to offer our best service as usual. We are sorry that you are dissatisfied with the taste of some of our sesame or poppy seed rolls. We take your feedback seriously and are happy to check internally to see whether there could be possible improvements. It's nice that you like our spelled, rye and wheat rolls! We're happy to hear that you find these fresh and taste good. Best regards, your MALZERS team.More