B
Ответ владельца
2 месяца назад
Dear customer, you come in alone yesterday, you seated and started looking at the dine in menu ! I come to ask you what you want , you asked for adana kofta wrap which is £16.50 you did not say anything about special luch wrap which is £8 and small and untill 5pm and we dont have a menù for that lunch!! We made you 2 skewers of adana wrap wich you eaten all of it and did not complain!! You come to pay and than left !! Than you come back again and asked why you have been charged that much , we have explained £16.50 wrap + service charge and you also had 2 turkish teas + turkish baklava and delight wich we did not even charge you !! You have no obligation to pay service charges if you did not want to pay and did not say nothing about it !!! We work so hard to make our customers happy,but l think and suggest you talk next time when you visit and have questions just make your self clear !! When you come back l have showed you the menu in the menu and the bill that you pictured it clearly show adana kofta £16.50 .. and please next time when writing a review be 100 percent decent and you did not have to write 2 pages of review over 1 wrap wich you eaten all !!