Beef-A-Roo

Name: Beef-A-Roo
Address: 1021 W Belt Line Rd, Десото, Техас, США
Telephone: +14692974123
Price range: $
Rating: 4.8

461 оценка

№1 из 120 ресторанов фастфуд в Десото

ЗакрытоОткроется в 10:00

Обновлено 3 месяца назад

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Посетите этот ресторан, чтобы попробовать вкусные луковые кольца, говядину на гриле и луковые гамбургеры. В Beef-A-Roo обратите внимание на неплохие шоколадные гамбургеры. Обязательно попробуйте хороший чай со льдом, шоколадно-солодовый молочный коктейль или шоколадный коктейль.

Многие гости пользуются услугой "еда на вынос". Множество посетителей пишут, что персонал в этом месте услужливый. Быстрый сервис - большой плюс этого заведения. В этом ресторане низкие цены. Постоянные клиенты утверждают, что атмосфера здесь впечатляющая, но многие посетители Beef-A-Roo не очень высоко оценили его на Google.

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говядина бургеры мясо сыр курица луковые гамбургеры бекон свинина двойные чизбургеры швейцарские бургеры

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Google

(3.9/5)

435

Trip

(5/5)

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Yolanda S 6 месяцев назад на Google

Dear franchise owner, please tell know one else that you are the owner. Your customer service rating is a negative zero. All I wanted was my turkey wrap with avocados which I have ordered before on multiple occasions. Mr. you got my order wrong and gave me a sandwich. I may be a senior citizen, but I know the difference between a tortilla wrap and a large bun. Sir you were very rude and nasty to me and didn’t even offer to remake my wrap. You rudely offered my money back. I usually don’t eat a restaurant with an empty parking lot during business hours, especially at lunch time, I was hungry and wanted a wrap. I see why your establishment was empty. You lack customer service experience. Please go bring back the polite lady manager that once worked there last year when your parking lot had customers. She was kind and respectful towards seniors and good for your business as a franchise owner. I hope that you get to having better days that make you smile so that you can appreciate your customers. Meal type: Lunch Food: 1 Service: 1 Atmosphere: 1

Ответ владельца 6 месяцев назад

We sincerely apologize for your unsatisfactory experience. We take customer feedback seriously and are committed to providing excellent service. We appreciate you sharing your concerns and will use this feedback to improve our operations and training.

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Cindy Cooper 7 месяцев назад на Google

The meat is fresh sandwich is hot it's everything that I want in a burger most burgers or either warm or cold the customer service is excellent I go to the one in DeSoto Texas to me it's better than whataburgers to Burger King it tastes like they just got it off the grill that's my number one to go to

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Hope Just me год назад на Google

Today was my first time at Beef-A-Roo and it was not a great experience at all. I had to wait to place my order and then it took 11 minutes to get my food. Since I was in the drivethru, I did not look at my food until I got home. I ordered the 2 for $7 Wild West burger and loaded fries. After getting home and seeing the product, I realized it would be my last time there. The Wild West Burger is a 5 oz. fresh smash burger served on a seeded bun with bbq sauce, chipotle sauce, American cheese, bacon, and onion rings. There were no onion rings on my burger at all and the burger patty was cooked too well with the outsides being hard. The Loaded Fries are french fries topped with cheddar cheese, ranch dressing, bacon bits, and green onions. I had fries that were not all the way cooked with bacon and cheddar. There was no ranch or green onions. Considering the time from ordering to driving off, it was 17 - 20 in total. I fed my dog with half of the food that I just couldn't bear to eat anymore. I was on lunch when I stopped by and didn't feel like saving the food to return after 5p. The one good thing I can say the General Manager was polite at the window. I will likely never this this business a second chance because the first was horrible. Make sure to serve what you are advertising and if you are out of stock of something, educate the Customer so they can decide if they still want your product. Food: 1 Service: 2 Atmosphere: 1 Service: Takeaway Price per person: $1–10

Ответ владельца год назад

Thank you for taking the time to share your experience. We're truly sorry to hear that your first visit to Beef-A-Roo did not meet your expectations. It’s clear we missed the mark in several areas — from the wait time to the quality and accuracy of your order — and we sincerely apologize for the frustration this caused, especially during your lunch break.What you described is not reflective of the standards we strive to uphold. Our Wild West Burger and Loaded Fries should be served exactly as advertised, and we regret that key ingredients were missing and the preparation was subpar. We also understand how disappointing it is to get home only to find your meal isn't right — especially when you were hoping for a quick and satisfying lunch.We appreciate your kind comment about our General Manager, and we'll be sure to share your feedback with our team so we can use this as a learning opportunity to improve. We’d like the chance to make this right, if you're open to it. Please reach out to us directly at wonda.nowden@beefaroo.com so we can follow up with you personally.Thank you again for bringing this to our attention.Sincerely,WondaDistrict ManagerBeef-A-Roo Desoto TX

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+1 469-297-4123

Американская, Фастфуд, Подходит для вегетарианцев

₽₽₽₽ Стоимость на одного гостя $10-$20

1021 W Belt Line Rd

Десото, Техас, США

Адрес

1021 W Belt Line Rd, Десото, Техас, США

Особенности

Возможна оплата картами Доставка еды Wi-Fi Еда навынос Нет услуги бронирования столиков Доступ для кресел-каталок Парковка

Режим работы

ПонедельникПн	10:00-00:00
ВторникВт	10:00-00:00
СредаСр	10:00-00:00
ЧетвергЧт	10:00-00:00
ПятницаПт	10:00-00:00
СубботаСб	10:00-00:00
ВоскресеньеВс	10:00-00:00

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Beef-A-Roo

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