Bencotto

Dear Valued Guest, Thank you for taking the time to share with us your feedback following your recent experience at Bencotto. Your feedback is greatly appreciated and please be assured that your comments are well noted and will be taken into consideration for future improvement. We are looking forward to the pleasure of serving you with many more memorable experiences in the near future. Food and Beverage Department

Dear monique low, Thank you for choosing Ya Ge and for taking the time to share your kind feedback. We are truly pleased that your experience with us was enjoyable. The entire team at Bencotto is looking forward to the pleasure of serving you with many more memorable experiences in the near future. Yours sincerely, Food and Beverage Department

Dear Valued Guest, Thank you for taking the time to share your recent dining experience at Bencotto. We are truly sorry to learn that your visit did not fully meet your expectations, particularly as you chose to celebrate a special birthday with us. Please accept our sincere apologies for the inattentive service you experienced during the evening, including the delays in wine service and the lack of assistance when your birthday cake was presented. Your feedback is very important to us, and we have carefully shared your comments with our team to ensure we improve the attentiveness and overall service experience for our guests. We truly appreciate you bringing this matter to our attention, and it would be our privilege to welcome you back for a more enjoyable visit in the future. Yours sincerely, Susan Chang Bencotto Manager