B
Ответ владельца
месяц назад
Jacob, we sincerely apologize for the long wait and confusion during your pickup experience. An hour is far too long, and we understand how frustrating it must have been to ask multiple times only to discover your order had been sitting there. This doesn't reflect the service we strive to provide. We'd really appreciate the opportunity to make this right—please reach out to us at Bonchon.com/contact so we can address this with our team and ensure it doesn't happen again. Thank you for bringing this to our attention.