Boston Fish Supreme

Hello Patricia, thank you for sharing your feedback. We take cleanliness and food quality very seriously, and we are disappointed to hear that your visit fell short of our standards. We are looking into the odor issue immediately with our team. Regarding our fish, we use authentic catfish as advertised on our menu, but we apologize if it did not meet your expectations or if there was a communication misunderstanding at the counter. We hope you'll consider giving us another chance to provide a much better experience.

Dear Hazel, thank you for bringing this critical matter to our attention. Please accept our most sincere and profound apologies for the distressing experience you encountered upon entering our establishment. We maintain the highest standards of cleanliness and facility maintenance, and we are sorry to the odor you described. Our management team is investigating this issue immediately with our facilities department to ensure it is thoroughly resolved. We do appreciate your kind mention of our front-door staff, who provided you with a proper greeting under difficult circumstances. We would be deeply grateful for the opportunity to welcome you back in the future to provide the flawless, pristine experience you rightfully expect and deserve.