B
Ответ владельца
5 месяцев назад
Hello Halvin, Thank you for alerting me to this issue. It sounds like we really dropped the ball. First, we will follow up with the appropriate channels to see if there is an issue with the north market gift card processing. Second, we will follow up with the team for some additional coaching regarding warming pretzels. You are right; pretzels can be warmed up until closing. Finally, can you please reach out to me directly at (info@brezelpower.com) with your transaction info so we can issue a refund? Again, thank you for your time and feedback. I hope you will give us another chance.