Bruegger's Bagels

Hi Marguerite, thanks for the feedback! It's our goal to provide you with excellent service and it sounds like we really delivered on that! We hope to see you again soon.

This is concerning to hear. We are taking all matters regarding health and food handling seriously and are working diligently to ensure our customers have the best experience. We would like to look into this right away, please reach out to us at https://www.brueggers.com/contact-us/ with the details of your visit so we can assist and turn your experience around. If you are satisfied with how your issue was resolved by our Guest Services team after the form is submitted, we would love it if you could update your review to reflect this!

We hate to let you down, Gina. We value our customers and always strive to deliver the best customer experience, and make sure you're getting great quality food - we're sorry to hear we fell short. We will share your feedback to our Rochester team so we can improve. When you have a minute, please reach out to us at https://www.brueggers.com/contact-us/ with the details of your visit so we can follow up with you. If you are satisfied with how your issue was resolved by our Guest Services team after the form is submitted, we would love it if you could update your review to reflect this!