ЗакрытоОткроется в 11:00
Обновлено 2 месяца назад
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Зайдите в этот ресторан, чтобы попробовать неплохого жареного цыплёнка и вкусно приготовленный татарский бифштекс. Многие гости пользуются услугой "еда на вынос". По отзывам посетителей, персонал здесь услужливый. Клиентам нравится роскошный сервис. Клиенты CTR Chicken утверждают, что цены тут доступные. В этом месте гостям нравится приятная атмосфера, но посетители невысоко оценили это заведение на Google.
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Отзывы посетителей о CTR Chicken
/ 67
Сервис временно недоступен
Пожалуйста, повторите попытку позже.
J
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Jakob Henriksen
4 месяца назад на Google
Stopped by for a quick lunch in the shopping center. Everything was quite nice. Chicken Burger was crispy and delicious. Meal type: Lunch Price per person: €10–20 Food: 4 Service: 4 Atmosphere: 3
Z
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Zaher112233 Zaher112233
6 месяцев назад на Google
ممتاز. Food: 5 Service: 5 Atmosphere: 5 Order type: Dine in Price per person: €40–50
R
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Reece Johnson
2 года назад на Google
Since rebranded to CTR chicken the service is awful. I called to make a telephone order and upon arrival (15 mins as advised) order was not even in the process of being prepared. Staff are not apologetic and blame it on the customer. When order was made specific diet requirements were not adhered to. I was told to open my restaurant and eat from somewhere else, this is the service you receive here. Clearly unable to manage, organise and provide basic customer service. Bring back MESKO and the staff!!!! Part 2 (in reply) The customer is not always right but in this case there were two other customers whom was in full in agreement and also commented how unorganised and unprofessional you are. Let me be clear you had made no note of my order which was clearly discussed on the telephone as you were completely unaware of my dietary requirements when ordered (this is extremely important as to not risk allergic reactions which can be life threatening) it should be part of rule 101 when owning a restaurant and taking orders. YOU told me it would be available in 15 mins and I waited 30 minutes for there was no discussion around it being an approx time. The issue here is you are not able to accept criticism and grow and blame the customer. Here is some advice: 1. When taking a telephone order listen to the order and write it down, if you are unsure ask again. 2. Do not tell customers they should open their own restaurants because you are unable to cope under pressure and are unorganised. 3. Requesting that you fulfil an order which you promised and providing advice that you should write the order down when received is not psychological pressure. 4. You were not out of chicken as the two tenders and three wings which were required had been waiting in the heated storage compartment along with the fries. STOP LYING! Having worked as a waiter in the past I am extremely empathetic and understanding to the restaurant industry however, wrong is wrong. Take responsibility for your errors and lack of customer service. Meal type: Lunch Price per person: €10–20 Food: 1 Service: 1 Atmosphere: 1
C
Ответ владельца
2 года назад
Hello, just because you are a customer does not mean that you will be right in everything. You called and were given an estimated time. However, due to the intensity in the restaurant, which you saw best, our chicken reserves ran out and you, like our other customers, had to wait. Your order was prepared and this time you started to put psychological pressure on the staff with different excuses. We invite you to be more understanding and remind that employees are humans too. As CtRchicken Luxembourg, our primary duty is to serve our customers in the best possible way.
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Все отзывы
€€€€
Стоимость на одного гостя
€10 - €20
Адрес
1 Boulevard Emile Krieps, Дифферданж, Люксембург, Люксембург
Особенности
Веранда
Еда навынос
Возможна оплата картами
Доставка еды
Доступ для кресел-каталок
Режим работы
| ПонедельникПн | 11:00-21:30 |
| ВторникВт | 11:00-21:30 |
| СредаСр | 11:00-21:30 |
| ЧетвергЧт | 11:00-21:30 |
| ПятницаПт | 11:00-21:30 |
| СубботаСб | 11:00-21:30 |
| ВоскресеньеВс | Закрыт |
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