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Ответ владельца
17 дней назад
Dear Kishan R, Thank you for your feedback, although it is always disappointing to hear that a …Dear Kishan R, Thank you for your feedback, although it is always disappointing to hear that a guest was unhappy with their experience in our restaurant. I would like to clarify that all our dishes are prepared by chefs with more than 25 years of experience in the culinary world. We continually strive for quality and rigor in our kitchen, so I'm sorry to hear that our efforts did not meet your expectations. Regarding the reviews on our own page, we want to maintain an atmosphere of honesty and transparency. We believe in the power of real, unbiased feedback from our guests, and we encourage people to share their experiences on independent platforms. In addition, I would like to clarify that our restaurant has no partnership with Groupon or other discount platforms. We strive to offer our dishes and service at fair prices, without compromising quality. I would like to check if the review has been posted in the right place as we have not had a single guest in recent times who was dissatisfied with their experience. It is important for us to receive appropriate feedback so that we can address any issues and improve our service. Thank you again for your feedback, and I hope we have the opportunity to give you a better experience in the future. Yours sincerely,More
