Caffè Vergnano

Forgive me Mr. Ahmed, but hot tea, and in particular black tea, costs exactly €3.50 and not €5.00. So you weren't with us. You reviewed the Vergnano coffee at the Adigeo shopping mall in Verona. I invite you to correct your review as soon as possible. Otherwise I invite you to post the receipt. Thank you

Thank you!

Goodmorning Sir. I have personally checked what you said and, if you allow me, I would like to tell our story of the facts. You showed up at the checkout speaking to the cashier, quickly, in "macho" English which was difficult to …Goodmorning Sir. I have personally checked what you said and, if you allow me, I would like to tell our story of the facts. You showed up at the checkout speaking to the cashier, quickly, in "macho" English which was difficult to understand. However, our employee managed to partially understand his request, so she offered him a cappuccino with the drink, because it is no longer possible to call it "soya milk". Since it didn't suit her, she got impatient and left. After a while he returned with his oat drink, asking, again hastily and unclearly, in what sounded like English, to use his drink for the cappuccino. Our operator's response was negative, and I also explained why. We also have, and if he had asked clearly he would have understood, the oat drink! Therefore the denial is motivated by the fact that we had cappuccino with that drink on sale and we could not accept his. She got impatient again and left. So it's not true that we pay little attention to intolerances, given that we have a series of drinks suitable for those who have food intolerances. If, however, we had not had what he asked for, we would certainly have agreed to serve his drink, as long as it had been intact and unopened. I almost avoid recommending not having coffee with us, it would have been enough to have a little patience, perhaps trying to speak more clearly. She was owed so much. Good eveningMore