C&J Barbeque

Thank you for taking the time to share your feedback. We hate to hear that your recent visits haven't lived up to the experience you've enjoyed with us over the years. Regarding the fried okra, our goal is always to serve it fresh. The only time we would decline a request for fresh okra is if a batch has just come out and is already fresh. We're also not sure why anyone would have quoted a 15-20 minute wait, as a fresh batch typically takes 5-6 minutes. As for lean brisket, the additional charge for lean meat is not new and has been part of the menu for many years. If you paid for lean brisket and did not receive it, that's something we would absolutely want the opportunity to correct at your time of visit. You're also correct that prices have increased over the years. Like every restaurant, we've faced significant increases in the cost of meat, labor, utilities and supplies. We've worked hard to keep those increases as reasonable as possible while continuing to serve the same quality our customers expect. Most concerning to us if your perception of the service you received. We never want a customer to feel like they're being treated as an inconvenience for asking a question or making a request. We appreciate your many years of business and your honest feedback.