Chaiiwala

Hi Alisha, Thank you for bringing this to our attention, and we sincerely apologise for the frustrating experience you had at our drive-thru. A 20-minute wait with poor communication and running out of teas is simply not acceptable, and we completely understand your disappointment. We take your feedback seriously and will address the service issues with our team to ensure this doesn't happen again. You deserve much better, and we'd love the opportunity to make this right. - The Chaiiwala Team

Hello Sevynchoice LTD, Thank you for sharing your feedback with us. We're glad you enjoyed the food, but we sincerely apologize for the slow service you experienced. This isn't the standard we aim for, and we take your concerns about our staff's performance seriously. We're addressing this with our team to ensure better service going forward. We'd love the opportunity to provide you with a much improved experience on your next visit. - The Chaiiwala Team

Dear Sash, Thank you for sharing your feedback. We sincerely apologize for the slow service and inattentive staff during your visit. This is not the standard we hold ourselves to, and we understand your frustration. We're particularly concerned about the samosa chaat not meeting quality standards. Food quality and freshness are our top priorities, and we've failed you in this instance. We'd appreciate the opportunity to make this right. Please reach out to us directly so we can address these issues properly. - The Chaiiwala Team