Chick-fil-A

Thank you for taking the time to share your feedback. We're sorry to hear that your visit didn't meet the experience you've come to expect from us! While we're glad to hear our team members were kind, we understand that lukewarm sandwiches, cold fries, and melted ice cream can certainly take away from the meal. We also apologize for the missing spoons and for the overall disappointment. Your comments have been shared with our leadership team so we can address these concerns with our restaurant. We'd also appreciate the opportunity to learn more about your visit and make things right. If you're willing, please give Mrs. Jackie at our Chick-fil-A Support Center a call at (919) 662-7200 at your convenience. Thank you again for your honest feedback. We hope to have the opportunity to provide you with the hot, fresh meal and exceptional experience you deserve on your next visit.

We’re very sorry to hear about your experience. The level of food quality and service you described is not the standard we strive for, and we understand your frustration. We would appreciate the opportunity to learn more about your visit and make this right. Please contact our Support Center at 919-662-7200 and ask for Mrs. Jackie so our team can speak with you directly about your experience. Thank you for bringing this to our attention.

Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the delay you experienced in the drive-thru and the concerns you had with your sandwich. That’s certainly not the quality or experience we want any of our guests to have, and we appreciate you bringing it to our attention. We always strive to serve hot, fresh food and provide quick, attentive service, even during our evening clean-up time. Your feedback is very helpful as we continue to coach and improve with our team. If you would be willing, we’d love the opportunity to speak with you directly and make this right. Please contact our Support Center and ask for Mrs. Jackie at 919-662-7200 at your convenience. Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.