Chicken Shack Detroit

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience, especially with a large order. The food should never appear or be served as if it has been sitting out, and it should always be hot and fresh. This is not the standard we aim to provide. We would appreciate the opportunity to redeem ourselves and look into what went wrong. Please share more details with us through the feedback page on our website so we can address this properly and work to make things right.

Thank you for taking the time to share your feedback. We’re very sorry to hear about what you observed. Proper food handling and hygiene are extremely important to us, and what you described is not acceptable or in line with our standards. We would appreciate the opportunity to look into this matter further. Please share more details with us through the feedback page on our website so we can address this properly and take the appropriate action.

Thank you for the five-star review. We truly appreciate you taking the time to share your experience in such detail. We’re glad Christine, the owner, and Gabriel were all able to assist you and make things right despite the challenges with the order. It’s great to hear the food lived up to expectations as well. Your support means a lot to us, and we’re grateful for your patience throughout the process. We look forward to serving you again soon.