Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 12747 Midway Rd, Даллас, Техас, США
Telephone: +19722472837
Price range: $
Rating: 4.7

1073 оценки

№531 из 4136 ресторанов фастфуд в Далласе

Еще 20 филиалов в Далласе

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Обновлено 1 месяц назад

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Клиенты отрицательно отзываются о курице гриль и чае. В этом фастфуде вы всегда имеете возможность заказать еду на вынос или с доставкой на дом. Большинство гостей пишут, что сотрудники в Chipotle Mexican Grill приятные. По отзывам посетителей, сервис здесь потрясающий. Многие гости считают, что цены в этом месте ужасные. По отзывам посетителей, атмосфера здесь унылая. Гости невысоко оценили это заведение на Google.

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Отзывы посетителей о Chipotle Mexican Grill

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Luis Ruiz 2 месяца назад на Google

It’s a 11:30 am and they said they ran out of chicken and had to wait about 5-10 mins for more chicken. I think this is poor management of inventory. They also don’t have drink carriers is what they told me when I asked to take multiple drinks I ordered. A Hispanic chubby girl with glasses at the register was telling the other employees to tell clients there is still no chicken ready yet and to wait. I appreciate they gave me my bowls eventually but I do not think they should run out of protein that early in the day and right before lunch time. Poor service and management. The employees service was good, except the one lady described earlier was meh. Meal type: Lunch Price per person: $30–40 Food: 3 Service: 2 Atmosphere: 3

Ответ владельца 2 месяца назад

Thanks for the feedback, Luis. We're sorry to hear we fell short on your last visit. We're always improving and if you don’t mind contacting us through our website, someone will be in touch with you directly: https://www.chipotle.com/contact-us.

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Jasmine Parker 3 месяца назад на Google

I had a very disappointing experience at Chipotle Mexican Grill during the lunch rush today. There were only TWO employees working the entire store, which already created a stressful environment and long wait times. I understand being short staffed is difficult, but the customer service was unacceptable. When it was finally my turn to order, I was given one scoop of rice. I politely asked for more rice, and the employee only added half a scoop. When I asked again for a little more rice, he immediately caught an attitude. The most frustrating part was while I was customizing my bowl the way I wanted it. I asked for my bowl to be made in a specific order rice, then queso, then protein , because that’s how I wanted MY food prepared. The employee responded by telling me I was “doing too much.” Last time I checked, Chipotle’s entire concept is built around customization. Customers should be able to order their bowls, burritos, or tacos how they prefer without being disrespected for it. The lack of staffing, poor attitude, and rude comments made this a terrible experience. Management seriously needs to do better with both staffing and customer service training. Food: 1 Service: 1 Atmosphere: 1

Ответ владельца 3 месяца назад

We should be firing on all cylinders and this is not the experience you should ever have at Chipotle. If you don’t mind contacting us through our website, someone will be in touch with you directly: https://www.chipotle.com/contact-us. Thank you for your feedback, Jasmine.

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Ricardo Sanchez 3 месяца назад на Google

This is honestly getting ridiculous. I’ve now had the same experience at multiple Chipotle locations. The amount of protein they serve compared to what they charge is unacceptable. I ordered steak and barely got four or five tiny pieces on a spoon that looked half-empty. For the prices Chipotle charges, customers should be getting a fair and consistent portion of protein. This clearly isn’t just one location — it seems to be a company-wide issue. Employees need to be properly trained so portions are served consistently and according to a real standard, not depending on who’s behind the counter that day. People are paying premium prices and expect portions that actually match the cost. Please do better. Meal type: Lunch Price per person: $20–30 Food: 1 Service: 1 Atmosphere: 1

Ответ владельца 3 месяца назад

This is not what you should ever expect at Chipotle, Ricardo. We're on the case. Please let us know all about your experience at https://www.chipotle.com/contact-us so we can have our guest care team get in touch with you.

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+1 972-247-2837

Забронировать

Мексиканская, Фастфуд, Подходит для вегетарианцев

₽₽₽₽ Стоимость на одного гостя $10-$20

12747 Midway Rd

Даллас, Техас, США

Адрес

12747 Midway Rd, Даллас, Техас, США

Еще 20 филиалов в Далласе

Особенности

Еда навынос Веранда Возможна оплата картами Доставка еды Wi-Fi Доступ для кресел-каталок Парковка ТВ

Режим работы

ПонедельникПн	10:45-22:00
ВторникВт	10:45-22:00
СредаСр	10:45-22:00
ЧетвергЧт	10:45-22:00
ПятницаПт	10:45-22:00
СубботаСб	10:45-22:00
ВоскресеньеВс	10:45-22:00

Веб-сайт

locations.chipotle.com

Instagram

@chipotle

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