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Chipotle Mexican Grill

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2293 оценки
Еще 1 филиал в Рочестере
Открыт сейчас 10:45 - 23:00
Обновлено 5 дней назад
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Вы найдете здесь аппетитный буррито боул, рис с бобами и гуакамоле. Гости отрицательно отзываются о рутбире и лимонаде. Многие посетители пользуются услугой "еда на вынос". Клиентам не нравится персонал. Клиенты отрицательно отзываются о сервисе этого фастфуда. В отзывах всегда упоминаются умеренные цены. По словам гостей, атмосфера здесь унылая. Посетители невысоко оценили Chipotle Mexican Grill на Google.

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J
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We stopped in around lunch time and it was very busy. The line moved smoothly and the workers were efficient. Employees were very friendly and the food tasted delicious. This is exactly what I expect from Chipotle. Meal type: Lunch Price per person: $10–20
C
месяц назад
We're so glad you dropped by for lunch. It gets pretty packed at that time, so it's great to hear our crew made the experience smooth and friendly for you. Come back and see us the next time the lunch cravings hit, JT!
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If there were an option to give zero stars, that is how I would rate my experience at the Marketplace Drive NW location on Sunday, July 12, 2026, at approximately 2:24 p.m. My husband ordered a burrito, and I ordered a chicken bowl. After receiving our meals, I discovered that every utensil bin contained only spoons—even the bins clearly labeled "Forks." I asked an employee working in the kitchen if she could get me a fork. She replied that they were "out of forks." I then politely asked how I was supposed to eat my chicken bowl, which contained chicken, rice, beans, grilled peppers and onions, lettuce, guacamole, sour cream, and salsa verde. Her response was simply, "With a spoon." While a spoon may work for some menu items, it is not a practical utensil for eating a fully loaded chicken bowl. The dismissive response made an already frustrating situation even worse. Initially, I considered requesting a refund for just my chicken bowl. However, I decided to request a refund for our entire meal because I did not want to sit and watch my husband eat while I had nothing I could reasonably enjoy. The refund was processed promptly and without issue. We threw our meals away, left the restaurant, and walked to Panera Bread, another restaurant in the same shopping center, where we had lunch instead. Running out of forks is certainly something that can happen. However, once it became apparent that the restaurant was low on forks or had no forks available, management should have been notified immediately. This was a problem that could likely have been resolved quickly with a trip to a nearby retailer such as Walmart or Sam's Club, both located less than 1.5 miles away. As we walked to Panera Bread, my husband mentioned that he had overheard several customers ahead of us asking for forks. That tells me this was not an isolated inconvenience but an issue affecting multiple customers that afternoon. The lack of forks was disappointing, but the dismissive attitude toward customers was even more so. I hope management takes steps to ensure that basic dining necessities are kept in stock and that employees respond to customer concerns with professionalism and courtesy. No customer should have to throw away an entire meal simply because the restaurant could not provide the appropriate utensil to eat it. Meal type: Lunch Price per person: $10–20 Service: 1
C
месяц назад
Our restaurant should always be welcoming and well-maintained, Sherri. We'd like to hear more about your experience. If you don’t mind contacting us through our website, someone will be in touch with you directly: https://www.chipotle.com/contact-us. We're always improving and hope you visit us again.
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Chipotle Mexican Grill offers a fantastic experience for anyone craving fresh, flavorful Mexican-inspired cuisine. Their build-your-own approach allows you to craft the perfect meal, whether you're in the mood for a hearty burrito, a healthy bowl, or a selection of tacos. The quality of their ingredients really shines through, with options like tender barbacoa, flavorful sofritas, and vibrant salsas. It's a go-to for a satisfying and customizable meal that consistently hits the spot. Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5
Мексиканская, Фастфуд, Подходит для вегетарианцев
₽₽₽ Стоимость на одного гостя $10-$20
Chipotle Mexican Grill на карте
© OpenStreetMaps contributors
3780 Marketplace Dr NW
Рочестер, Миннесота, США
Адрес
3780 Marketplace Dr NW, Рочестер, Миннесота, США
Еще 1 филиал в Рочестере
Особенности
Доставка еды Еда навынос Веранда Возможна оплата картами Нет услуги бронирования столиков Доступ для кресел-каталок ТВ
Режим работы
ПонедельникПн 10:45-23:00
ВторникВт 10:45-23:00
СредаСр 10:45-23:00
ЧетвергЧт 10:45-23:00
ПятницаПт 10:45-23:00
СубботаСб 10:45-23:00
ВоскресеньеВс 10:45-23:00
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@chipotle
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