Las Palomas Beach & Golf Resort

Thank you for your positive review and valuable feedback! We're thrilled to hear that you found our resort clean, friendly, and conveniently located, and that you enjoyed the affordability of our rooms and restaurants, as well as our great service. Your suggestion regarding providing more information about amenities upon check-in is greatly appreciated, and we will certainly take it into consideration to enhance the guest experience. We strive to continuously improve, and your input helps us do just that. We hope to welcome you back soon for another enjoyable stay!

We sincerely apologize for the inconvenience you experienced during your stay. It is distressing to hear about the incident with your belongings, and we understand the frustration it must have caused.

We deeply apologize for the inconvenience and frustration you experienced during your extended stay with us. It's disheartening to hear that your experience was impacted by ongoing construction and limited access to amenities such as the hot tub and large bar pool. We understand the importance of transparency and providing advance notice about any disruptions to our guests' experiences, and we regret that this information was not communicated effectively. We appreciate your patience and understanding during this time, and we hope to have the opportunity to regain your trust and welcome you back for a better experience.