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I was happy of my choice of choc-hazelnut with boysenberry and Ferrero Rocher - but a mix-in for .90c with only one FR piece hastily chopped up, was not really mixed through.
It's been about 3 years since I last went to Cold Rock IC, and very little has changed, the flavours don't feel all that inspiring or somewhat updated, they're very safe, along with mix-ins choices that don't make it any easier for me to decide - because I just don't feel like having them; especially jellybabies, m&m's, or sour snakes - not every customer is a child or likes American sweets.
Think it'd be great to see them step it up a notch - imagine if a froyo place popped up next door all of a sudden; with all their healthy, exciting choices - Cold Rock don't have a fighting chance.
The place relies on that frozen slab a bit too much; just like how I see some suburban ice-creameries relied on liquid nitrogen too much, and without careful deliberation of certain marketing, some of those places failed.
That's my 2 cents...