Commons Club

Thank you for taking the time to share your feedback. We're very sorry to hear that your friend's birthday dinner got off to such a disappointing start. We understand how frustrating it must have been to encounter unavailable menu items after being seated, especially after paying for parking and valet. We also apologize for the service you received and for the uncomfortable temperature in the restaurant. Your comments have been shared with our team so we can address these issues and improve the guest experience. We appreciate your feedback and hope you'll consider giving us another opportunity to provide the level of hospitality you expected.

Thank you for taking the time to share your feedback. We're very sorry to hear about your experience, especially since your girls' night started with so much excitement. Waiting through your meal without receiving your drink, having to repeatedly ask for it, and feeling met with a poor attitude is not the level of service we strive to provide. We also understand how frustrating it must have been to wait even longer after asking to cancel your remaining food. We appreciate you bringing these concerns to our attention, and we'll be addressing them with our team. We hope you'll consider giving us another opportunity in the future to provide the welcoming and attentive experience you expected and deserve.