Culver’s

Name: Culver’s
Address: 908 E Roosevelt Rd, Уитон, Иллинойс, США
Telephone: +16305178316
Price range: $
Rating: 4.8

322 оценки

№3 из 119 ресторанов фастфуд в Уитоне

Открыт сейчас 10:00 - 22:00

Обновлено 2 месяца назад

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"Culver’s" представляет гостям большой выбор десертов

Множество гостей говорят, что в этом фастфуде предлагают неплохие швейцарские бургеры, острую курицу и хрустящий картофель. Здесь вы можете заказать хорошее мороженое. Многие посетители пользуются услугой "еда на вынос". Большинство клиентов указывают на то, что персонал в Culver’s услужливый. По мнению посетителей, сервис роскошный. Судя по отзывам гостей, здесь доступные цены. По словам клиентов, атмосфера здесь очаровательная. Это место имеет оценку 4.4 в рейтинговой системе Google.

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бургеры картофель фри острая курица горячие бутерброды хрустящий картофель рыба сэндвичи с курицей птица курица сыр

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Foursquare

(7.5/10)

Google

(4.4/5)

307

Trip

(1/5)

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Davina Boyles 3 месяца назад на Google

Tonight my boyfriend and I went to Culver’s around 9:40 PM to get food. Once a worker brought our order to the car, we checked everything to make sure it was correct and noticed that we were missing one cheese sauce, even though we had ordered and paid for four. We immediately tried to go back inside to have the issue corrected since there were still customers inside the restaurant. However, the manager on duty told my boyfriend that they were closed, the kitchen was closed, and there was nothing he could do about it. We had paid for an item that we did not receive, and the manager’s attitude made us feel as though he did not believe us. His customer service was very poor and unacceptable. The manager then told my boyfriend he had to leave the door area, even though the door was already locked. When my boyfriend came back to the car and explained what happened, we decided to go through the drive-thru to see if the issue could be resolved. We simply wanted either the missing cheese sauce or a refund for the $1 item. The manager again stated that he could not provide a refund or correct the issue because the kitchen was closed. Due to how we were being treated, I requested a refund for my entire order, which was approximately $25. The manager stated that he could not issue any refund at all. I ended up calling the Wheaton Police Department because we were unable to get any assistance or resolution. The only thing the manager offered for the inconvenience was a free custard coupon card. We also asked the police to obtain the General Manager’s information so this situation could be brought to her attention because this level of customer service is not acceptable. To make matters worse, after arriving home we discovered another mistake. We ordered a Double Sourdough Melt Value Basket, but instead received a single Sourdough Melt. We also ordered a kids meal. While I understand it was close to closing time, that is not an excuse for incorrect food orders or poor customer service when customers attempt to have mistakes corrected. I visit this Culver’s location frequently and have never experienced an issue like this before. I am very disappointed with both the order accuracy and the way this situation was handled. I hope management reviews this incident and takes steps to improve customer service and quality control moving forward Meal type: Dinner Price per person: $20–30 Service: 1

Ответ владельца 3 месяца назад

We appreciate your feedback, Davina, and apologize for the inconvenience you experienced. Please reach out to us at contactculvers.com so we can further discuss your concerns.

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Jerry R 3 месяца назад на Google

First time having Culver's and what I noticed the most wasn't the food, but the service. The food was good but nothing mind-blowing (except the cheese curds; those are awesome). But the people working there were super friendly and attentive; even during the dinner rush hour. A worker that was walking outside with a drive up order held the door for me while I was walking in which I thought was nice. And then as I was trying to figure out where to get my pick up order, another worker coming in from outside stopped what he was about to do to ask me if I needed help and then got me my order. I'm more used to Chik-Fil-A completely ignoring me while I stand there staring at my order sitting behind the counter getting cold. So it kind of took me off guard. Definitely will be coming back to this location in the future. Meal type: Dinner Price per person: $10–20 Food: 4 Service: 5 Atmosphere: 5

Ответ владельца 3 месяца назад

Thanks for the fantastic review, Jerry! We're so glad our team members made your visit special and that you loved the cheese curds. We appreciate your kind words and look forward to your next visit!

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John Witasik 4 месяца назад на Google

Fish in sandwich or plate form is one of the best fast food fish around. The drive through service is quick. Dining room and bathrooms are clean. Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 4 Vegetarian offerings: Not sure

Ответ владельца 4 месяца назад

John, your kind words about our fish and service mean a lot to us! We're pleased to hear you had a positive experience with our clean facilities. Can't wait to welcome you back to Culver's!

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+1 630-517-8316

Фастфуд, Американская, Подходит для вегетарианцев

₽₽₽₽ Стоимость на одного гостя $10-$20

908 E Roosevelt Rd

Уитон, Иллинойс, США

Адрес

908 E Roosevelt Rd, Уитон, Иллинойс, США

Особенности

Еда навынос Веранда Возможна оплата картами Нет доставки Нет услуги бронирования столиков Доступ для кресел-каталок Парковка

Режим работы

ПонедельникПн	10:00-22:00
ВторникВт	10:00-22:00
СредаСр	10:00-22:00
ЧетвергЧт	10:00-22:00
ПятницаПт	10:00-22:00
СубботаСб	10:00-22:00
ВоскресеньеВс	10:00-22:00

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culvers.com

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@curdisthecurd

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