Curbsidedogs

Hey,Thank you for your feedback — we’re genuinely sorry to hear that your meal didn’t meet your expectations.We take pride in the food we serve and always aim to deliver quality and freshness, so it’s disappointing to hear that this wasn’t your experience. We’ll be looking into what went wrong with your order, especially regarding the potatoes and chicken, to make sure this doesn’t happen again.That said, we’re glad to hear you found our staff friendly and kind — customer service is very important to us, and we’re happy that part of your visit was positive.If you’re willing to give us another try, we’d love the chance to make things right. Please don’t hesitate to reach out directly.Curbsidedogs Team

Hi Thomas,Thank you for your review. I do want to clarify what happened, because saying that we "overcharge your card if you're not watching" gives a very different impression from the actual situation.You're a regular customer, and you mentioned that in the past you have sometimes been charged $10 cash for your chicken shawarma. However, the item is clearly listed on our menu at $12.00. A newer staff member simply followed the posted menu price when processing your order.There was no overcharge and certainly no intention to add anything extra to your card.And on a lighter note, we do appreciate the $2 tip you lett - thank you!We just ask that whenleaving a public review, the full situation is represented fairly and accurately.We appreciate your business and hope to see you again.CURBSIDE DOGS Team