D
Ответ владельца
3 месяца назад
Hello Greg! We are very sorry to hear that your online order was missing both your biscuit and the ice cream for your cookie dough slice. We know how frustrating it is to get back to your hotel room only to find that your meal isn't complete, and this experience certainly does not reflect our standards for accuracy and quality. Since you ordered online and we missed these items, we want to make this right and ensure our team is coached properly. Please send the details of this order—along with the specific store location, date, and approximate time of your pickup—to customerservice@dineseaside.com so we can investigate this with the location's management team and take corrective action. We truly appreciate your business and hope you will give us another chance to provide you with the flawless experience you deserve in the future. Best, Denny’s Management