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Ответ владельца
4 месяца назад
Joel Thank you for sharing your experience. We sincerely apologize for the delay with your order and for the manner in which your call was handled. We understand how frustrating it must have been to see the delivery time continue to change without receiving clear and courteous communication. While we may experience high order volumes at times, we expect our team to communicate respectfully and professionally at all times. Your feedback regarding the tone of the interaction is concerning and will be addressed with our team. Additionally, the recorded phone call will be shared with the leadership team for review. We appreciate you bringing this to our attention and would like the opportunity to learn more. Please reach out to us with additional details about your experience so we can follow up directly. We hope you will consider giving us another opportunity to provide you with a better experience in the future. CustomerCare2@teamcheckmatepizza.com