Dos Batos

Hi, thank you for taking the time to share your experience with us. We are truly sorry for what happened during your last visit. This is not the level of service or respect we want any of our guests to experience. There is no excuse for the way the situation was handled, and we completely understand why this made you feel uncomfortable and disappointed. We sincerely appreciate your kind words about our manager and cashier, and we will make sure to share your feedback with them. At the same time, we are addressing the behavior you described with our team, as it does not reflect our values, and we are taking steps to ensure something like this does not happen again. We value you as a guest and are very sorry that this experience changed your perception of us. We truly hope you might consider giving us another opportunity in the future to provide you with the experience you’ve always enjoyed. Thank you again for your honest feedback.

Thank you so much for the awesome review! Those strawberry margaritas can definitely sneak up on you! Hearing that the aroma of the smoked meats caught your attention means a lot — that’s one of our favorite compliments. Next time you’re in the area, we’d love to have you back for a full meal. We’ll have the smoker going and a table ready for you! Thanks again we truly appreciate the support!

Zachary, We appreciate you stopping by and sharing your thoughts about our name—it’s always interesting to hear what catches people’s attention. It can be written either way jajaj. Thanks for the playful review; we enjoy connecting with folks who notice the little details. Hope you come back soon!