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Ответ владельца
7 месяцев назад
I'm sorry to read what was written, I think that perhaps excessive correctness has been mistaken for negligence. Our head nurse contacted her at 8.00 pm to inform her that, unfortunately, in …I'm sorry to read what was written, I think that perhaps excessive correctness has been mistaken for negligence. Our head nurse contacted her at 8.00 pm to inform her that, unfortunately, in the first shift we had difficulty managing tables that showed up in excess of the number indicated in the reservation and that therefore we would have had a delay of about an hour in the second shift. So in fact the table was available at 10.15pm/10.30pm (instead of 9.30pm). The reservation was not cancelled, as he mentions in his writing. We had an excess of zeal, something that not all my colleagues do. We care about our customers and try to deal with every problem that arises. I'm just sorry that you didn't understand all this. Our doors are always openMore
