Jin Cafe & Bar

Dear Brenda, Thank you for your wonderful 5/5 review and for taking the time to recognise our Jin café team. We’re absolutely delighted to hear that Justin and Gabi consistently make your visits so welcoming and enjoyable. Their kindness, efficiency, and genuine care truly reflect the service we strive to provide, and your kind words will be proudly shared with them and the wider team. We look forward to welcoming you back again soon. Warm regards, Tayler and the Dorsett Gold Coast Team

Dear Holly, Thank you for sharing your experience. I am very sorry to hear about the interaction you described, and I regret that this impacted your stay. This is not the level of care we strive to provide, and I truly appreciate you bringing it to my attention. I am pleased to know the rest of the team were able to assist you promptly, though I understand how this situation would have been disappointing. Your comments are valued and will certainly be kept in mind moving forward. Thank you again for your kind words about the hotel, and I hope we may welcome you back in the future. Warm regards, Hannah Kennish Operations Manager