Great Service! I loved the set up and most importantly the taste of the food! all our visitors are getting your number! They want to get your service on their occasions :D we are so satisfied! :) THANK YOU SO MUCH EATS 23 Pinoy Bistro
I found Eats 23 Bistro on Facebook Marketplace and contacted Babes (the owner) to inquire about their services. We were in constant communication up until the day before the event and had agreed to: 1. Freshly prepared Filipino food for 100 guests 2. Setup of the buffet table including chafing dishes, cutlery, plates, and napkins (added cost of $250) 3. Timely pickup and cleanup of the buffet area (added cost of $75) What I got was: 1. Cold food to serve to 100 guests 2. Caterers who arrived over an hour earlier than the expected time to setup the buffet 3. Caterers who showed up almost an hour later than the expected time (resulting in an added expense of $100 from the venue) Quite frankly it was an embarrassment to serve my guests the food from Eats 23 Pinoy Bistro. The caterers chose not to utilize the warming kitchen that was made available to them resulting in cold and soggy lumpia and fish as well as really tough meat skewers. Due to their inability to follow instructions on the timing of my event, the food sat in their trays for close to THREE hours and the chafing dishes were incapable of salavaging the dishes (mind you, only one fuel cell was used for each chafing dish when two are required, and of course the obvious, adding hot water). And if that weren't bad enough, we ran out of cutlery, plates and napkins. I've attempted to contact them to give them an opportunity to rectify their disappointing service or to even at least apologize but have not received any response. It's very unfortunate because if the food was actually warm and pleasant to eat, the experience would have been a good one. If I'm going to spend thousands of dollars on food from your business, all I ask is that you prepare good quality food, come prepared with extra items, and follow the agreed upon timeline. Don't call yourself a restaurant or catering service if you CANNOT commit to these simple tasks. Don't over promise and under deliver. I will never recommend Eats 23 Pinoy Bistro to family or friends and highly suggest that if my expectations for a catering service seem reasonable to you that you take your business elsewhere. You will be just as disappointed as me and my guests were.