Edo Japan

Hi Akai, thank you for taking the time to share your experience. We appreciate you being honest about your visit and for continuing to support Edo Japan at other locations. We’re sorry this visit did not meet expectations. Quality and freshness are important to us, and we understand how disappointing it is when a meal does not deliver the flavour you were looking forward to. We also regret that there was confusion around the ingredients and your interaction with our staff. This is not the standard we aim to provide. We will share your feedback with the restaurant leadership team for review and coaching. If you’re open to connecting further, please reach out to us at https://www.edojapan.com/contact-us/. with the date and approximate time of your visit so we can follow up directly. We truly value your feedback and hope to provide a better experience next time.