El Pollo Loco

Name: El Pollo Loco
Address: 2720 Canyon Springs Pkwy, Риверсайд, Калифорния, США
Telephone: +19516971027
Price range: $
Rating: 3.5

1812 оценок

№172 из 1270 ресторанов фастфуд в Риверсайде

Еще 9 филиалов в Риверсайде

ЗакрытоОткроется в 09:30

Обновлено 1 месяц назад

Все фотографии Еда Интерьер Экстерьер Десерт Напитки

Добавить фото

162 фото

В этом фастфуде посетителям подают блюда мексиканской кухни, все это представлено в меню ресторана. Многие гости приходят сюда, чтобы попробовать аппетитный гуакамоле, курицу гриль и чипсы начос. В El Pollo Loco вам предложат хороший чуррос. Здесь можно заказать неплохой орчата.

Доставка еды на дом - несомненный плюс этого места. Множество клиентов указывают на то, что персонал в этом заведении знающий свое дело. По отзывам гостей, сервис здесь профессиональный. Посетители говорят, что цены в этом фастфуде умеренные. Многим гостям нравится отличная атмосфера, но многие клиенты El Pollo Loco не очень высоко оценили его на Google.

Часто упоминается в отзывах

гуакамоле курица гриль начос тако курица салаты рис соус сальса мясо салат с курицей

Посмотреть всеСкрыть

Рейтинги "El Pollo Loco"

Zomato

Пока нет оценок

Foursquare

Пока нет оценок

Google

(3.7/5)

1495

Trip

Пока нет оценок

Facebook

(3.5/5)

Отзывы посетителей о El Pollo Loco

/ 710

Искать отзывы посетителей

Перевести отзывы

Сервис временно недоступен Пожалуйста, повторите попытку позже.

Оставьте отзыв

Запросить удаление информации

Charlene Coggins Portis 5 месяцев назад на Google

The manager and staff were very nice. I don't understand how these nice people can serve burned food. Laura, the manager vowed to replace the meal but what about the inconvenience. I ordered a 12 piece family meal. Seven out of the twelve were burned. Only 2 people were able to enjoy the meal. My hubby was made @ me because I didn't check the chicken before I left. We didn't eat anything. Our evening was ruined.This has happened to us 2 times in the past @ 2 different locations. The proof is in the pictures. Meal type: Dinner Price per person: $30–40 Food: 1 Service: 5 Atmosphere: 5

Ответ владельца 5 месяцев назад

We’re sorry to hear that you weren’t satisfied with your experience. There are some concerning details in your review that we’d like to discuss further. If you’d like our assistance, could you please reach out to us at https://www.elpolloloco.com/contact-us with more details? We value your opinion.

Показать ответы (1)

Запросить удаление информации

Yulissa Cisneros 6 месяцев назад на Google

i ordered the street corn burrito bowl and was charged for the street corn salad. i didn’t realize till i got home and opened the bad that i was given the wrong item and charged for it. i went back to re order the correct item and offered to pay the difference and they gave me the wrong order AGAIN!!! i was given queso crunch burrito bowl not the street corn burrito bowl. This isn’t the first time im given a wrong item at this location!!! Such an inconvenience having to go back twice and not satisfied because they messed up . not sure how they misheard TWICE when i clearly specifically ordered the street corn burrito bowl and got TWO complete different items. Waste of gas and time and i’m still left hungry:(

Ответ владельца 6 месяцев назад

Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. Please reach out to https://www.elpolloloco.com/contact-us/ so we can rectify this issue.

Показать ответы (1)

Запросить удаление информации

Apparelheadz год назад на Google

The food portions at this location are highly inconsistent. One day, you might receive a normal-sized chicken breast; the next, it's smaller than a thigh. Sometimes you get a reasonable portion of beans, and other times you're given barely half a cup. The temperature of the food varies just as much—one day it's piping hot, the next it's lukewarm. The experience seems to depend entirely on who is managing that day. If Gabriel is in charge, you can forget about any sort of quality or care. To make matters worse, I observed a cook throwing trash away and returning immediately to cutting chicken without washing his hands. For takeout orders, food is placed in a steamed-up container, making it impossible to see what you’re getting until you drive away or get home. Essentially, if you don’t dine in, you’re left guessing about the quality of the meal you paid for. There is one bright spot: a female employee who works the drive-thru window. She wears red lipstick and always greets customers with a smile and an upbeat attitude. Honestly, she's the only reason I’ve returned to give this location another try. Unfortunately, when she isn’t there, the food and the overall experience are disappointing. Today, I was served what I thought was a thigh, but it turned out to be an undercooked piece of chicken. The chips were so salty I had to rinse my mouth with water after spitting out half-chewed tortillas. When I went inside to raise the issue, Gabriel told me, “That’s a breast.” I was stunned. He did offer to replace it, which I accepted, but the cook—again, without washing his hands after disposing of trash—proceeded to chop up an even smaller piece of chicken, no bigger than a thin thigh. He then placed the tray on a counter, uncovered, and left it there. I waited about eight minutes watching my food sit there, exposed, while other employees worked around it. Eventually, Gabriel brought it over—without the side items—and asked, “How does this look to you?” By then, the food was lukewarm, and I was so frustrated with the entire situation that I asked for a refund. For a \$15 meal, it took nearly 25 minutes from ordering to finally getting my money back, which won't even reflect on my card for several days. I’m just thankful it wasn’t my last \$15, or I might have gone hungry today. I’m done with El Pollo Loco. The inconsistency, lack of hygiene, poor service, and declining attitude among staff—especially after the recent ICE protest—have made it clear that something has changed. I have my own thoughts on why that may be, but I’ll let you draw your own conclusions. To the woman at the drive-thru with the red lipstick: you’re a gem. El Pollo Loco doesn’t deserve you, and I wish you nothing but success in your future. Food: 1 Service: 1 Atmosphere: 2 Meal type: Lunch Price per person: $10–20

Все отзывы

+1 951-697-1027

Мексиканская, Фастфуд, Подходит для вегетарианцев

₽₽₽₽ Стоимость на одного гостя $10-$20

2720 Canyon Springs Pkwy

Риверсайд, Калифорния, США

Адрес

2720 Canyon Springs Pkwy, Риверсайд, Калифорния, США

Еще 9 филиалов в Риверсайде

Особенности

Доставка еды Еда навынос Возможна оплата картами Wi-Fi Нет услуги бронирования столиков Доступ для кресел-каталок Парковка

Режим работы

ПонедельникПн	09:30-23:00
ВторникВт	09:30-23:00
СредаСр	09:30-23:00
ЧетвергЧт	09:30-23:00
ПятницаПт	09:30-23:00
СубботаСб	09:30-23:00
ВоскресеньеВс	10:00-23:00

Веб-сайт

restaurants.elpolloloco.com

Instagram

@elpolloloco

Сообщить о неточности данных

El Pollo Loco

Часто упоминается в отзывах

Рейтинги "El Pollo Loco"

Отзывы посетителей о El Pollo Loco

Похожие рестораны неподалёку

Вкусные блюда в Риверсайде

Особенности заведений в Риверсайде