E
Ответ владельца
3 месяца назад
Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent experience did not meet your expectations, especially since we were once your favorite Chinese restaurant. We sincerely apologize for the issues you encountered with the food quality, taste, and presentation. What you described is not the standard we strive to provide for our customers. We take comments like yours very seriously and will review them with our kitchen team to identify what went wrong and make the necessary improvements. We greatly appreciate your past support and are disappointed that we let you down during this visit. Your feedback is valuable and helps us improve. We hope you will consider giving us another opportunity in the future to provide the quality experience you remember and deserve. Thank you again for your honesty and support. We truly hope to earn back your trust and become your favorite Chinese restaurant once again.