Faneek's

Hi Diane, I am the owner you spoke with on the phone, and as you noted, I was more than happy to immediately prepare and send out a second order for you the moment we believed the third-party delivery driver had made an error. We take great pride in our customer service, which is why we went above and beyond to make your order twice during an incredibly busy, short-handed shift to ensure you were taken care of. Because we immediately cooked and dispatched that replacement order, we are unable to offer a refund. I wish you had called us back to let us know your daughter found the bag rather than taking this route, as we gladly would have communicated with you to clear up the confusion. We wish you the best.

Thank you Mark! We appreciate your kind words and hope to see you again soon!

Thank you! So glad you enjoyed! Thanks for sharing