Feast Restaurant

Dear Mr. / Ms. H G, Thank you for taking the time to share your detailed feedback regarding your recent dining experience at Feast Restaurant, Sheraton Bandung Hotel & Towers. We sincerely apologize that the buffet dinner did not meet your expectations, particularly regarding the quality, freshness, temperature, and presentation of several dishes. Your comments about the roasted duck, snapper, Swedish meatballs, as well as the ice cream labeling have been taken very seriously and shared with our culinary and service teams for immediate review and improvement. We truly appreciate you bringing these matters to our attention, as your feedback is invaluable in helping us enhance our overall dining experience. At the same time, we are pleased to know that our team’s hospitality left a positive impression on you, and your kind words regarding the service are sincerely appreciated. We hope to have the opportunity to welcome you back to Feast Restaurant and provide you with a better dining experience in the future. Warm regards, Randang Yesha - Digital Manager

Dear Mr. Junaid Khan,Thank you very much for your review. We’re delighted to hear that you enjoyed your lunch experience with us, and we truly appreciate you sharing your photos as well. It’s always wonderful to see our guests’ memorable moments.Your positive feedback is truly encouraging for our team, and we’re glad that we could be part of your pleasant dining experience.We look forward to welcoming you back to Sheraton Bandung Hotel & Towers for another enjoyable visit.Warm regards,Randang Yesha – Digital Manager

Dear Mr. Rommy Trish,Thank you for sharing your kind feedback and for your 5-star review of Feast Restaurant, Sheraton Bandung Hotel & Towers.We are delighted to know that your visit was a memorable moment. It is always rewarding to hear that our guests enjoy their dining experience, and your positive feedback serves as great motivation for our culinary and service teams.We look forward to welcoming you back to Feast Restaurant for more memorable dining experiences in the future.Warm regards,Randang Yesha - Digital ManagerSheraton Bandung Hotel & Towers