Fogón de Mariana - La Barrosa

Dear Isabel, first of all we want to apologize if the experience in our restaurant was not as satisfactory as we would have liked. Regarding the meat they ordered, we served it rare, as they requested, and at their request we passed it a …Dear Isabel, first of all we want to apologize if the experience in our restaurant was not as satisfactory as we would have liked. Regarding the meat they ordered, we served it rare, as they requested, and at their request we passed it a little more because it was not hot enough in the center, and when we passed it more, it is true that it went beyond the desired point. Even so, we showed him a new steak to make again, and we served it to him again, the whole new piece of steak, not two small pieces, a piece that apparently they didn't like either after finishing it. We have not had any complaints about the taste of our steaks from any customer, and there have been quite a few. On the contrary, you can see the comments from other customers about it, all positive. We try to satisfy your requests when commenting on them to try to solve them, we regret that they were not to your liking either.More