Generator Rome

Hi Olga , Thank you so much for your kind words! We’re thrilled to hear that you had such a great experience at our hostel. It’s awesome to know you enjoyed our modern amenities, from the recreation area and bar to the coffee at the reception. We strive to provide a comfortable and affordable stay, so we’re happy the laundry service and other features worked well for you. We're also really glad you found our team helpful and friendly—they’ll be so appreciative of your feedback. We can’t wait to welcome you back next time! Safe travels!KInd REgards The GenRome TEam

Thank you for taking the time to share your detailed review. It’s great to hear that you had a positive experience in several areas, especially regarding the booking transparency, comfortable accommodations, and the stylish interior. Your remarks on the excellent location and cleanliness are also appreciated.However, I’m sorry to hear about the issues you encountered during your stay. It is unfortunate that the night administrator did not meet your expectations in terms of customer service and that her behavior negatively impacted your experience. This feedback is valuable, and I encourage management to address such concerns to ensure all guests feel welcomed and informed.Regarding the amenities, your points about the lack of drinking water, kitchen facilities, and the high prices for beverages are concerning. It would be beneficial for the hostel to provide basic amenities to enhance guest comfort, especially in communal spaces. The points about breakfast options and the lack of privacy on the beds are also valid. I hope the hostel considers offering better alternatives and improving the overall experience for its guests.Lastly, I apologize for the disturbance caused by the cleaning staff. Your feedback highlights an area for improvement, and I hope the management will address this to create a more peaceful environment for guests who are resting.Thank you once again for your insights, and I hope that your future stays are more aligned with your expectations!

Ciao Shivanjali! Thank you so much for your wonderful review! We’re thrilled to hear that you had such an amazing stay with us during your trip to Rome. It’s fantastic to know that our team made you feel welcome and well taken care of throughout your visit. We’re especially pleased that you enjoyed the cleaningness and comfort of our rooms and that you enjoyed our common areas and the atmosphere they create for relaxing and connecting with fellow travellers. Creating a friendly, vibrant environment is something we strive for every day. Thank you for your kind words and recommendation. We truly appreciate your support and look forward to welcoming you back to Generator Rome on your next visit! Greeting from Generator Rome Team