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Отзывы посетителей о Grill Kabob
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Moona Moona
4 месяца назад на Google
Don’t bother to tip them ever they didn’t greet u Just stand front of you with flat face if you tip them they will never ever say thank you no matter how much u tip them I learn my lesson to tip them every time I go there. Now not any more.. I will still go there to eat food (because I liked it) but will never tip them again Food: 4 Service: 1 Atmosphere: 1
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Elizabeth Avalos
7 месяцев назад на Google
I use to go to this place with my family, the food has always been very good but unfortunately the staff at this Springfield location is just terrible they are always rude and standing around talking amongst each other. After my last visit Feb 5,2026 at approximately 8:33 pm there were three customers who wanted to order food but were told they close at 8:30. You should fix the hours of operation online since it says 9pm and the same 2 ladies that are always there spoke to everyone very rude. My husband has also encountered the same experience with the same employees and because of this we will not be back. I called today Feb 6, 2026 and the same lady answered and hung up twice this is very unprofessional. Please train your staff to do better. You will lose customers with this kind of service. Food: 4 Service: 1 Atmosphere: 1
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Janer “Esco” Escobales
8 месяцев назад на Google
I typically go to Chipotle before going to the gym located on the mall property, but today I decided to try something different. I went to Grill Kabob and ordered the Chicken Kabob with double chicken. I paid and sat down for a few minutes while they prep my food. Meanwhile, I noticed several customers lingering around waiting for their food and nothing was coming out. I noticed the employees, all females laughing, joking and taking pics of the meat on the grill as it cooked. After 20 min I walked up and the cashier remembered me and started to prep my to-go plate. I reminded her I only wanted a little bit of rice but with more chickpeas. As she poured a white sauce over the rice, she asked me how much i wanted so I told her a little bit and as she poured it I stopped her once I saw it was good. Well, she put that plate aside and a minute later she puts beef kabob and gives it to another guest who was waiting on their order. She made 3 more to-go plates and tells the lady cooking the meats that she needs a double chicken order, but more meats kept coming out and going to other customers. Meanwhile, someone spoke in Spanish and says to the other workers about me “he looks upset because he’s been waiting too long” so after another 5 min of waiting I had enough of the restaurants inability to quickly make food and deliver it in a timely manner. In a FOOD COURT!! I walked up to the cashier in a visibly upset manner and requested a refund, she knew by my face that I was unhappy in how slow their service was. She apologized and understood. The initial cashier who was now trying to help prep plates said in Spanish to the other cashier that his food was coming and to not give me a refund, I told them that I’ve waited enough and to give me my money back. One of the other cashiers said in Spanish out loud several times that “he’s right, he’s been waiting too long and his food is still not done yet”.. The employees went back and forth in not wanting to give me a refund but I stuck to my guns and eventually received my refund receipt. I told them it was unacceptable for a customer to be waiting for 25-30 min for chicken kabobs that are on an open flame, they only needed several minutes to ensure it’s fully cooked but they couldn’t understand basic food prep and a lack of customer service. I also told them how they’re all joking, laughing, taking pictures of the food and not actually working. If you want a group of untrained employees who can’t tell when a slender piece of chicken is done while it’s fully on an open flame and the rest of the food is already prepared then come here and get some crappy service. All these employees need to be retrained. I don’t know how good or bad the food is as I didn’t have it. I do not recommend this place. I left here and walked 10 feet to Chipotle and got me a quick meal. Food: 1 Service: 1 Atmosphere: 1
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Стоимость на одного гостя
$10-$20
Адрес
6500 Springfield Mall, Спрингфилд, Вирджиния, США
Особенности
Возможна оплата картами
Доставка еды
Wi-Fi
Еда навынос
Нет услуги бронирования столиков
Доступ для кресел-каталок
Веранда
ТВ
Режим работы
| ПонедельникПн | 10:00-21:00 |
| ВторникВт | 10:00-21:00 |
| СредаСр | 10:00-21:00 |
| ЧетвергЧт | 10:00-21:00 |
| ПятницаПт | 10:00-21:00 |
| СубботаСб | 10:00-21:00 |
| ВоскресеньеВс | 11:00-19:00 |
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