ha tea handmade

Hi Camellia, Thank you for taking the time to share your feedback. We're sorry that your experience did not meet your expectations. We sincerely apologize for the long wait and for missing the popping boba in your order. At Ha Tea Handmade, we strive to prepare our desserts and drinks fresh every day, and we're disappointed to hear that the flavors and ingredients did not meet your standards. Your comments have been shared with our team, and we will review our preparation process and service to improve. We truly appreciate your feedback and hope you'll give us another opportunity to provide you with a much better experience in the future. Our desserts and toppings are prepared in-house daily rather than served directly from canned products. We understand that everyone's taste preferences are different, and we appreciate your honest feedback as it helps us continue improving.